Customer Info/Frequently Asked Questions

We accept all major credit cards, MasterCard, We also accept PayPal and Apple Pay.

Auscrep@yahoo.com Please allow time for response. 2-5 days. 

ALL SALES FINAL. NO RETURNS,EXCHANGES, UNLESS ITEM IS FAULTY. NO MODIFICATIONS TO YOUR ORDER AFTER PLACED. 

FAULTY RETURNS - Auscrep@yahoo.com

OTHER ORDER ENQUIRIES - Auscrep@yahoo.com

GENERAL RESPONSE TIME WITHIN 2-4 WORKING DAYS.

Delivery time. We will endeavour to process all orders on this online shop every Tuesday and Thursday. We use Australia post which is 7 to 10 days for capital cities and major metro areas. 

Regional areas outside the Australia post network may be an extra 2-5 business days.  

Yes, you can track your order by clicking on the tracking link in the shipping confirmation email or sms message from the shipping company.

Welcome to Auscrep. We value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and protect your data.

Information We Collect:

• Personal Information: Name, email, address.
• Payment Information: Credit card details.
• Usage Data: Website usage.

How We Use Your Information:

• To process orders.
• To provide customer support.
• To send promotional materials (if opted in).

Data Security:We protect your data with security measures to prevent unauthorised access.

Your Rights:

• Access and obtain a copy of your data.
• Request corrections or deletion of your data.

Contact Us:For questions, contact us at Auscrep@yahoo.com